Frequently asked questions

What sets us apart from other wedding planners?

From the moment you come on board with us, we welcome you with open arms and take the time to get to know you. Having 10 years of customer relations experience with a top brokerage firm, we are well-versed in going above and beyond for our clients. You, our client, will always be our number one priority. At Sapphyre Events, you will have an experienced wedding planner by your side every step of the event planning process.

What is Wedding Management?

This particular service is mostly known as "Day Of Coordination". Weddings require preparation, time, and management to make sure your special day goes smoothly. Even just one month before the wedding, details to be considered include: developing and managing a wedding timeline, floor plans, vendor communication prior to your wedding day, distributing a wedding day timeline to all the vendors involved, etc. Day Of Coordination is included in our Month Of Wedding Management Service.

Our venue comes with a venue coordinator. Would you be working with them?

We love working with venue coordinators. We ensure that the day goes smoothly by making sure that everything is taken care of on their end and ours. The venue coordinator has the venue knowledge and expertise when it comes to floor plans, reception and ceremony set up, table linens, etc. A wedding coordinator ensures all the small details are taken care of just the way you envisioned it. If an issue arises, you will not hear about it because we will have taken care of it.

How many assistants would you have on the day of my wedding?

For events consisting of 150 guests or less, our team consists of 1 lead planner & 1 assistant. If the ceremony and reception are in separate locations for weddings 150 and more, the client is assigned a lead planner and 2 assistants. We do this to optimize our services by communicating through both events and making sure everything goes according to plan.

During the wedding, what exactly do you do?

We oversee the entire event. We work with the venue coordinators, staff, and caterer to ensure the first course is served when it’s supposed to be and that the ceremony runs according to the timeline. We work closely with the DJ to cue music for important moments like the processional, grand entrance, and first dance. At the start of the reception, we wait with the bride & groom, and bridal party for their grand entrances into the ballroom. We coordinate the cake cutting and all those major announcements that should happen at the right time. We create a custom wedding timeline which we review with our couples at least 2 weeks prior to the big day. This ensures that all vendors and parties involved, including the bride and groom, are on same page regarding the overall event and run of the day.

Do you work with our vendors?

Absolutely. We work with many different vendors all the time. It takes a strong team of vendors to make sure the event goes smoothly. From the moment you become our client, we will formally introduce ourselves to all the vendors, so they are aware that we are the contact person on the wedding day. We strive to make you a guest at your own wedding.

Are there any hidden fees in your planning services that we should know about?

Absolutely not. When the service contract is signed, the description of all planning services and fees will be discussed at that time. In the event that you decide to add a service or we purchase goods on your behalf for the wedding, we will send you an itemized receipt for reimbursement (we do not purchase any goods without your permission).

Can you send us a quote via phone or email?

Sapphyre Events loves to get to know our clients whether it is via phone or in person. It is important for us to know all the details about the wedding before we can send you a quote. We love speaking with our clients to get to know more about you and your story. This also helps to determine which services would benefit you most. Give us a call today!

Galina Nemtsov Wohl, CWP

Tel: 267.968.1210

© 2018 by Sapphyre Events